ONLINE COURSE SERVICE AGREEMENT
- ACCEPTANCE OF TERMS
By enrolling in, accessing, or using this online course, you ("Student," "User," or "you") agree to be bound by this Service Agreement ("Agreement"). If you do not agree to these terms, do not access or use the course.
- COURSE ACCESS AND ENROLLMENT
2.1 Course Access
Upon successful payment and enrollment, you will receive access to the online course materials through our designated learning platform. Access credentials will be provided via email within 24-48 hours of enrollment confirmation.
2.2 System Requirements
You are responsible for ensuring your computer and internet connection meet the minimum technical requirements for course access. Technical requirements are available on our website.
2.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must notify us immediately of any unauthorized use of your account.
- COURSE CONTENT AND MATERIALS
3.1 Intellectual Property
All course content, including but not limited to videos, audio recordings, written materials, assignments, quizzes, and supplementary resources, are the exclusive property of [Your Company Name] and are protected by copyright and other intellectual property laws.
3.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use the course materials solely for your personal, non-commercial educational purposes during the access period.
3.3 Restrictions
You may NOT:
- Share, distribute, or republish course materials
- Record, download, or copy course content (unless specifically permitted)
- Provide your login credentials to others
- Use course materials for commercial purposes
- Create derivative works based on course content
- PAYMENT AND REFUND POLICY
4.1 Course Fees
Course fees are as stated at the time of enrollment and must be paid in full before access is granted. All prices are in [Currency] and include applicable taxes where required.
4.2 Refund Policy
- 30-Day Money-Back Guarantee: Full refund available within 30 days of enrollment if less than 25% of course content has been accessed
- No refunds after 30 days or if more than 25% of content has been accessed
- Refund requests must be submitted in writing to [email protected]
- Refunds will be processed within 7-10 business days
4.3 Payment Methods
We accept payment via Stripe. By providing payment information, you authorize us to charge the stated course fee.
- COURSE COMPLETION AND CERTIFICATES
5.1 Course Duration
You have 1 year from enrollment date to complete the course. Access will expire after this period unless renewed.
- STUDENT CONDUCT AND RESPONSIBILITIES
6.1 Acceptable Use
You agree to use the course platform and materials in a lawful and respectful manner. Prohibited conduct includes but is not limited to:
- Harassment of instructors or other students
- Posting inappropriate or offensive content
- Attempting to circumvent security measures
- Violating intellectual property rights
6.2 Academic Integrity
You agree to complete all assignments and assessments honestly and independently unless group work is specifically assigned.
- INSTRUCTOR INTERACTION AND SUPPORT
7.1 Support Services
We provide technical support and course-related assistance as outlined in the course description. Support is available via email within 2-3 business days.
7.2 Communication
All official communications will be sent to the email address provided during enrollment. You are responsible for keeping your contact information current.
- DISCLAIMERS AND LIMITATIONS
8.1 Educational Disclaimer
This course is for educational purposes only. We make no guarantees regarding career advancement, income increase, or specific outcomes from completing the course.
8.2 No Warranty
The course is provided "as is" without warranties of any kind. We do not guarantee that the course will be error-free or continuously available.
8.3 Limitation of Liability
Our total liability for any claims related to this course shall not exceed the amount you paid for the course. We are not liable for indirect, incidental, or consequential damages.
- PRIVACY AND DATA PROTECTION
9.1 Personal Information
We collect and use your personal information in accordance with our Privacy Policy, which is incorporated into this Agreement by reference.
9.2 Course Analytics
We may track your progress and engagement with course materials for educational improvement and support purposes.
- MODIFICATIONS AND UPDATES
10.1 Course Content
We reserve the right to update, modify, or discontinue course content at any time to improve the educational experience or correct errors.
10.2 Terms Changes
We may modify this Agreement at any time. Continued use of the course after changes constitutes acceptance of the modified terms.
- TERMINATION
11.1 Termination by Student
You may terminate your enrollment at any time, subject to our refund policy.
11.2 Termination by Provider
We may terminate your access immediately if you violate this Agreement or engage in prohibited conduct.
- GENERAL PROVISIONS
12.1 Entire Agreement
This Agreement constitutes the entire agreement between you and Financial Literacy Counsel regarding the course.
12.2 Governing Law
This Agreement is governed by the laws of British Columbia, Canada without regard to conflict of law principles.
12.4 Severability
If any provision of this Agreement is found unenforceable, the remainder shall remain in full force and effect.
- CONTACT INFORMATION
For questions about this Agreement or the course, contact [email protected]